Our Process

Our seven step process from contact to completion will let you know what to expect when you do business with Hot Chippies.

Step 1: Introductions
Fill in our online consultation form and tell us a little about yourself and your project. We will then offer you an appointment time and request more details.

Step 2: Consultation
Meet with us at our office to discuss your exciting new project (allow at least ½ - 1 hour). At this initial, no-charge consultation we will look over your existing plans, designs and photos (if available) and will discuss with you the design criteria, investment considerations, the quality of the fixtures and options available. Depending on how mature your project has become we may be able to provide you with a cost indication.  This meeting is also your opportunity to assess Hot Chippies. It is important that you feel there is a ‘match’ between you and your chosen builder as, after all, you will be seeing a lot of them. You will learn that Hot Chippies are sensitive to you concerns about security, construction dust and debris, communication and safety.

Step 3: Design Phase
Meet on site with our Architect and Hot Chippies to begin the design phase.
The Hot Chippies design process has been designed to provide you with architectural expertise combined with the builder’s cost and build-ability advice. This means that the concepts produced will consider your lifestyle, sustainability and your wallet! The architectural service will require some investment and will be discussed at your first meeting with Hot Chippies and at the meeting with our Architect. At the end of the design process, you will have a set of approved plans that are ready to build from and a good relationship with your builder.

Step 4: Proposal stage
Now that your plans are complete we will be able to provide you with a fixed price proposal that can be used to form a building contract together with your approved plans. This is a no charge process for clients who have used our design service.  If you engaged another party to prepare plans for your project, we are happy to provide you with a fixed price proposal. A fee of $450.00 will be charged for this service (refundable on acceptance of our proposal).

Step 5: Preparing to remodel
After a building contract has been signed, a pre-construction meeting will take place. We will review all documentation together and decide on a forecasted start date. Other topics covered in this meeting include:

•         How you should prepare your house for remodelling
•         Setting up a temporary kitchen
•         Location of the portable toilet
•         Location of the material staging area
•         Waste control
•         Dust and damage control
•         Asbestos hazards
•         Home security and project safety
•         Children and pets and their safety
•         Parking for our construction crew
•         How production schedules and working hours will impact your family
•         Payment schedules
•         Delays incurred and why
•         Phone use
•         Job signs

Step 6: Construction phase for remodelling and renovations
Hot Chippies will draft a production schedule that is shared with all parties involved. Then the real work begins – it’s time to turn your vision into a reality!  We never let a homeowner operate under the illusion that a remodelling project is a ‘walk in the park’. Remodelling will be a major disruption in your family’s lives. Hot Chippies will take precautions to minimise your level of stress. With good communication and a contractor who is sensitive to your expectations and needs, the experience can be what it is meant to be – exciting, fun and rewarding.

Step 7: Project completion
The construction process follows through to completion of the project and completion of the final ‘to do’ list. It is preferred that this is done before the project is handed over.

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